Roomly Privacy Policy

Account information. When you create an account, you provide an email address, a password, and optionally a display name. Passwords are stored by our authentication provider, Supabase, in a hashed and salted form — we never store or access your plaintext password.

Scan and project data. Floor plans you create, including walls, doors, windows, furniture, dimensions, room labels, measured areas, notes, and custom tags; project names, descriptions, and addresses you enter (addresses use Apple MapKit autocomplete); and scan metadata such as creation date. When you sign in, this data is synced to our cloud backend (Supabase) so you can access it on any signed-in device and in the web dashboard at roomlyscanner.com.

Purchase and subscription information. Roomly Pro is sold through the Apple App Store using StoreKit 2. Apple handles payment processing completely — the Roomly app never sees or stores your payment card information. To verify and manage your entitlement, we receive a signed receipt from Apple and store your subscription status, product purchased (Roomly Pro monthly or yearly), original transaction ID, and renewal/expiry date.

Information you choose to share. If you share a project, we create a unique share link that publishes a read-only view of that project at a link you control. You can revoke a share link at any time from the app, after which the link no longer works.

On-device data (not uploaded). A company logo you add for export branding, exported PNG/JPEG/PDF files, and the raw LiDAR/depth scan frames captured by Apple’s RoomPlan framework are processed and stored locally on your device. These are not uploaded to our servers unless you choose to share the derived floor plan.

Website usage data. To operate and improve roomlyscanner.com, we use Vercel Analytics and Vercel Speed Insights, which collect aggregated, non-identifying information such as page views, device type, and approximate geographic region. This does not include your name, email, or other account details.

We use the information we collect to: provide, maintain, and improve the Roomly app and website; authenticate you and keep your account secure; sync your scans and projects across your devices; process and manage your Roomly Pro subscription; generate and manage share links you create; respond to your questions and support requests; and understand aggregate usage patterns to improve the product.

We do not use your scan data, project data, or account information for advertising, and we do not sell your personal data to anyone.

If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process your personal data under the following legal bases: performance of a contract with you, to provide the service you requested (such as syncing your projects); your consent, where you have given it (such as choosing to share a project); legitimate interests, such as operating, securing, and improving our services; and compliance with legal obligations, such as tax and record-keeping requirements.

You may withdraw consent at any time, and you have the other rights described below under “Your privacy rights.”

We share information only with the third parties required to run the service, and only to the extent necessary:

Supabase — our cloud database and authentication provider. Supabase stores your account credentials, synced floor plans, projects, tags, notes, and subscription records, and applies row-level security so your data is only readable by you (and anyone you explicitly share with).

Apple — for App Store distribution, StoreKit 2 payment processing and subscription management, and MapKit address autocomplete. Apple’s processing of your data is governed by Apple’s own privacy policy.

Vercel — our hosting provider, which processes website usage data through Vercel Analytics and Speed Insights.

We do not sell or rent your personal data. We may disclose information where required by law, to enforce our Terms of Service, or to protect the rights, property, or safety of our users and the public. We may also share aggregated, de-identified statistics that cannot reasonably be used to identify you.

When you share a project, anyone with the unique share link can view that project as long as the link is active. Shared pages include the project name, address, scans, dimensions, and tags. If you do not want a project to be visible, do not share it, or revoke the share link from within the app. Revoked links stop working immediately, but we generally are not able to remove copies someone may have downloaded before revocation.

Account information, scan data, projects, tags, and subscription records are retained for as long as your account is active so we can provide the service and sync your data. You can delete your account at any time from the Roomly app under Settings → Account. Account deletion permanently removes your account and deletes the data associated with it, including synced floor plans, projects, tags, and notes. If you are unable to delete your account in the app, you can request deletion by emailing info@roomlyscanner.com, and we will complete the request within a reasonable time.

By law we may retain certain records for a limited additional period (for example, to comply with tax and accounting obligations), after which it is deleted or anonymized.

Share links remain active until you revoke them from the app.

Depending on where you live, you may have the following rights over your personal data: the right to access the data we hold about you; the right to correct inaccurate data; the right to delete your data; the right to restrict or object to certain processing; and the right to receive a portable copy of your data in a structured, machine-readable format.

If you are a resident of California or another U.S. state with a privacy law (such as the CCPA/CPRA, Colorado, Connecticut, Virginia, or Utah), you also have the right to know what personal data we collect, the right to request deletion, and the right to opt out of the “sale” or “sharing” of personal data — we do not sell or share personal data, so no opt-out is required. We do not discriminate against you for exercising these rights.

To exercise any of these rights, email info@roomlyscanner.com. We will verify your identity and respond within the timeframes required by applicable law. If you are in the EEA, UK, or Switzerland, you may also lodge a complaint with your local data protection authority.

The Roomly app and website are not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us personal information, contact us at info@roomlyscanner.com and we will delete it.

We take reasonable technical and organizational measures to protect your data, including encryption in transit (TLS), encrypted passwords, and per-user access controls (row-level security) so that your data is only accessible to you. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Roomly is operated from the United States, and the cloud services we use (Supabase, Vercel, Apple) may process data in the United States and other countries. Where we transfer personal data from the EEA, UK, or Switzerland to the United States or other countries, we rely on appropriate safeguards, including the European Commission’s standard contractual clauses where required.

roomlyscanner.com does not use advertising or marketing cookies. We use Vercel Analytics to understand aggregate page usage. The Roomly iOS app does not use cookies or tracking technologies.

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Effective date” at the top of this page and, where appropriate, notify you in the app or by email. Your continued use of the service after changes take effect constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your data, you can reach us at info@roomlyscanner.com, or by mail at HoneyTech Solutions, LLC, United States.